At BikeTech Electronics, we stand behind the quality of our products and services. Here’s an overview of our warranty and returns policy:
Warranty
– Duration: Our products are covered by a 1 month warranty, starting from the date of delivery.
– Coverage: The warranty covers defects in materials and workmanship. We will repair or replace defective products free of charge.
– Exclusions: The warranty does not cover damage caused by:
– Misuse or neglect
– Accidents or external factors
– Unauthorized modifications or repairs
– Normal wear and tear
Returns
– Return Window: You can return products within 15 days of delivery.
– Condition: Products must be in their original condition, with all packaging and accessories included.
– Return Process: To initiate a return, contact our customer support team. We will provide a return merchandise authorization (RMA) number and instructions on how to proceed.
– Refund: Refunds will be issued within 15 days of receiving the returned product.
Return Shipping
– Responsibility: You are responsible for the cost of return shipping, unless the product is defective or was sent in error.
– Shipping Method: We recommend using a trackable shipping method to ensure the safe return of your product.
Restocking Fees
– Fees: A restocking fee of 10% may be applied to returned products that are not defective.
Contact Us
If you have any questions or concerns about our warranty and returns policy, please contact us at sales@amcmotorcycles.com.
By purchasing from BikeTech Electronics, you acknowledge that you have read and understood our warranty and returns policy.